Shipping and Policies
Shipping & Delivery
We are committed to your satisfaction and will make every effort to ship your order accurately and on time. We want you to be satisfied with your purchase from Pro.Fit International. We have successfully provided our customers with high-quality products for over 25 years. Please understand that we cannot guarantee all products will be in stock and available to ship.
All orders are to be shipped within 3 business days unless expedited shipping is indicated on the order.
We will make every effort to ship 2nd business day or overnight shipments on the same day as the order providing the order is received prior to 2 PM.
If there is a delay in shipping your order, you will be notified of such a delay within 3 days of your order being placed.
From time to time, if a product is out of stock or discontinued, we have the right to contact the customer to offer an appropriate product as a substitute.
The customer must approve this prior to shipping the order. If there is a difference in price of the products, a refund may be issued. This must be done within 10 days of when the order was placed.
All orders will be carefully filled and packaged for safe delivery.
Please note: we cannot ship to a PO box, a street address is required. If there is a discrepancy in your order please contact customer service immediately.
We will make every effort to correct any errors. If there is a delay of more than 10 days in reporting a problem, it is at our discretion in how to resolve the issue.
Tracking Your Shipment
UPS will notify you through email with your tracking number once the label has been created.
Returns must be done in 60 days from purchase.
Pack the return securely using original packing material and box. We cannot control how the item is packed, therefore cannot be responsible for any shipping damage.
Include the following information on a separate sheet of paper:
Your name, shipping address, and daytime phone number
Description of the product(s) you are returning
Reason for return
Copy of the packing slip or email confirmation
Using UPS, FedEx, or Insured US Postal Service, ship freight prepaid to:
Attn: Returns & Exchanges
221 1st Street South
Montgomery, MN 56069
A 15% restocking fee is applied to Returned Items to cover our return processing, credit card, and shipping costs. The restocking fee does not apply to exchanges. Shipping charges are not refundable.
Pro.Fit International has provided the following Terms and Conditions:
Terms and Conditions
Use of the Website—By accessing the website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website.
Trademarks—The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the Pro.Fit International, Inc. or their rightful owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.
External links—External links may be provided for your convenience, but they are beyond the control of the website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.
Warranties—The website owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website.
Disclaimer of liability—The website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company’s personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.
Conflict of terms—If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.
Severability—Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.
Applicable laws (choice of venue and forum)—Use of this website shall in all respects be governed by the laws of the state of Minnesota, U.S., regardless of the laws that might be applicable under principles of conflicts of law. The parties agree that the [insert state] courts located in [insert county] county, [insert state], shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in those courts.
Pro.Fit International has created this privacy statement in order to demonstrate our firm commitment to privacy.
General Statement of Principles
As described in detail below, any information we gather at this web site is strictly for our use and is not shared with any other entity, public or private, for any reason - period. We will not sell or give away any lists or other data that we may retain and we do not purchase such information from other sources.
Our servers (as most) track IP addresses and referring pages to help with site maintenance and improvements. This data is viewed only as anonymous statistics to show the busiest times of the day or week, pages with errors and how effective our advertising has been. This information is never sold and not used for any other purpose.
Personal Information Collected - Order Forms
With the exception of credit card info, we store the information from your order form to allow us to track consulting issues or refer to a previous order to help provide some customer service. You may elect to have your information completely removed from this system by e-mailing us at your request. We do not store any type of sales information.
Information Correction or Removal
If you wish to correct, update or remove any information about you that may be in our records, please send us e-mail at with the details of your request. If you wish to contact us further, please find complete contact information on our Connect With US page.